Cancellation Policy

To provide the best service possible to all our clients, please review the following cancellation policy:

Appointment Cancellations

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We require at least 24 hours’ notice for all cancellations or rescheduling of appointments. This allows us time to offer the slot to another client in need of care.

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Late Cancellations / No-Shows
   •    Late Cancellation (less than 24 hours’ notice): A [percentage]% fee or [flat fee, e.g. £50] will be charged.
   •    No-Show (missed appointment without any notice): You will be charged the full amount of the scheduled session.

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How to Cancel

To cancel or reschedule, please contact us via:
   •    Phone: 07446 852550
   •    Online booking system

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Emergency Exceptions

We understand that emergencies and unforeseen events happen. We will do our best to handle these situations with compassion and flexibility.

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Repeat Cancellations

Clients who repeatedly cancel late or miss appointments may be required to prepay for future sessions or may lose booking privileges.